Reliable POTS Replacement for Elevator Emergency Phones

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If your building still uses traditional copper phone lines to connect elevator emergency phones, it’s time to consider an upgrade. With copper networks being phased out nationwide as part of the copper sunset, elevator lines connected through POTS (Plain Old Telephone Service) are becoming increasingly expensive and unreliable.
That’s where POTS Replacement comes in. We provide a modern, affordable solution for critical devices like elevator emergency phones. Elevator emergency phone lines are life-saving devices and must work, even during a power outage. Our trusted offerings, including Ooma AirDial, allow you to maintain code compliance, reduce costs, and future-proof your communication systems without replacing your existing equipment infrastructure.
The Risk of Relying on Copper Phone Lines
Elevator phones are not optional. They’re required by law in virtually all commercial and multi-tenant residential buildings. These emergency phones must be operational at all times to ensure that trapped passengers can quickly reach help.
However, many of these systems still rely on copper phone lines, which are being retired nationwide as part of the broader POTS copper sunset. This puts building owners and property managers in a difficult position: either risk noncompliance and safety failures, or transition to a new system that supports their existing devices. That’s where POTS replacement to a cellular solution, such as Ooma AirDial, comes in.
Introducing a Turnkey Elevator Emergency Phone Replacement
Ooma AirDial is a plug-and-play, all-in-one POTS replacement device that replicates the function of a traditional analog phone line using a secure wireless connection. It’s built with legacy systems in mind, including elevator phones, that require analog dial tone service.
With Ooma AirDial, you don’t need to rip out your elevator equipment or invest in an entirely new phone system. You can keep your current phone hardware while migrating the connection to a modern, reliable cellular alternative.
It’s a fast, cost-effective way to transition your building to a compliant communication setup without disrupting operations.
Why Choose AirDial for Elevator Phone Lines?
Here’s why AirDial is the ideal elevator emergency phone replacement:
Code Compliance: AirDial helps you meet standards such as ASME A17.1B, which governs elevator safety and provides the consistent connection required for emergency communication.
Battery Backup: Built-in backup power keeps your elevator phones running for up to 8 hours during a power outage—essential for life-safety systems.
Remote Monitoring: Gain visibility into your system with a centralized dashboard, real-time status updates, and instant notifications if a phone goes offline.
Supports Analog Devices: AirDial mimics a traditional copper line, so your existing elevator equipment can stay exactly as it is.
Quick Installation: No need for construction or telecom rewiring. It’s easy to deploy and can be installed quickly with help from our service team.
Lower Monthly Costs: Many buildings pay 3–4 times more for aging copper lines. Ooma AirDial provides a reliable connection at a much lower monthly cost.
Built for Life-Safety Applications
Elevator phones are classified as life-safety systems, which means they must be operational 24/7. That’s why relying on aging copper infrastructure, known for frequent outages, declining service, poor repair response times, and rising service costs—is a risk building managers can’t afford to take.
With Ooma AirDial, you get a dependable, all-in-one POTS replacement for elevator emergency phones that is purpose-built to support these mission-critical systems.
Whether you’re managing one property or hundreds, the transition is simple and scalable.
Switch With Confidence Through POTS Replacement
We specialize in helping businesses and property managers navigate the copper sunset. We’ll work with you to:
Identify which systems are still on POTS lines
Map out a plan to transition each one
Install and configure Ooma AirDial or another solution that fits your needs
Ensure full functionality, compliance, and ease of use
There’s no need to wait until service is cut off or costs skyrocket. With a trusted elevator emergency phone replacement like AirDial, you can switch now and never look back.
Let’s Replace Those Copper Analog POTS Lines Together
Your elevator emergency phones are too important to be left on aging copper lines. The copper phone line replacement for elevators is already underway nationwide, and you don’t want to be caught unprepared.
Contact POTS Replacement today to learn more about Ooma AirDial and how we can help you maintain safety, compliance, and peace of mind, one elevator at a time.
FAQ About Elevator Emergency Phones
An elevator emergency phone is a dedicated communication device located inside an elevator cab that allows passengers to call for help if they become trapped or experience an emergency. These phones are typically required by building safety codes and must provide a direct connection to emergency personnel or monitoring centers.
Elevator emergency phones are legally required to ensure passenger safety in the event of an elevator malfunction, power outage, or other emergency. They provide a way for trapped individuals to contact building staff, emergency responders, or security teams, helping ensure a timely rescue and reducing panic.
Yes. Under the Americans with Disabilities Act (ADA), elevator emergency phones must meet specific accessibility standards. This includes requirements such as visual indicators, two-way communication without voice interaction (for individuals with hearing or speech impairments), and proper height placement for wheelchair accessibility.
Elevator emergency phones connect to a central monitoring service or on-site security via a dedicated phone line. Traditionally, they operated over POTS lines, but due to the copper sunset, many are now being transitioned to digital or cellular solutions like Ooma AirDial, which provide the same functionality with improved reliability and lower cost.
Yes. Elevator emergency phones are required to be tested regularly—often monthly or quarterly—depending on local building codes and regulations. Regular testing ensures the phone is operational, connected, and compliant with applicable safety standards.
To meet ADA accessibility guidelines, elevator emergency phones must be installed at a height that is reachable from a seated position—typically between 15 and 48 inches from the floor of the elevator cab. The phone interface should also be usable by individuals with limited reach or mobility.
Yes. ADA compliance requires that elevator emergency phones be operable by users with limited or no manual dexterity. This often means the phone must automatically connect when a button is pressed and include features like hands-free communication, illuminated indicators, and voice prompts.
Most elevator emergency phones are powered by the building’s electrical system and backed up by a battery. In modern POTS replacement solutions like Ooma AirDial, an internal battery can keep the phone system functional for up to 8 hours during a power outage, ensuring emergency communication remains available.
Calls from elevator emergency phones are typically routed to a 24/7 monitoring center, building security office, or property management team. The response personnel are trained to assess the situation, reassure the caller, and dispatch emergency services or technicians as needed.